TOP CONSUMER COMPLAINTS, 2013:

Legal Consumer Tips and Secrets: Avoiding Debtors' Prison in the United States [Hardcover]
Charles Jerome Ware (Author)
____________________________________________________________

Book Description

Publication Date: September 20, 2011

If you owe too much money, you can go to prison even though you have not committed a crime. You can also be kicked out of your home and face a myriad of other negative consequences. Even so, the largest religion in the United States continues to be "consumerism"-the deeply held belief that buying goods and services makes us better and happier. Attorney Charles Jerome Ware explores how you can keep spending, maintain your freedom, and stand up for yourself. He shares ways to prevent foreclosure, discourage identity theft and other forms of fraud, avoid debt settlement scams, and rebuild your credit. This insider's guide reveals hundreds of facts to educate and inform the faithful American consumer. Don't be bullied into living like a pauper when you can take reasonable steps to improve your financial position. Changing your life and avoiding pitfalls starts with learning Legal Consumer Tips and Secrets.

Product Details

• Hardcover: 236 pages
• Publisher: iUniverse.com (September 20, 2011)
• Language: English
• ISBN-10: 1462051847
• ISBN-13: 978-1462051847
• Product Dimensions: 5.5 x 0.7 x 8.5 inches
• Shipping Weight: 15.4 ounces

http://amzn.com/1462051820

Top 10 consumer complaints

1. Auto
Issues with auto sales once again topped the list. Car shoppers reported misleading advertising for new and used cars, faulty repairs, leasing and towing disputes and getting suckered into buying lemons.
One California consumer noticed mechanical problems with her used car within a week of purchasing it, while an elderly Florida woman paid more than $1,000 for repairs that left her car undriveable, according to the report.

2. Home Improvement/Construction
Home owners griped of shoddy work, as well as failure to start or finish the work altogether.
A New Jersey awning company cited by the report would disappear after signing a contract and pocketing a $1,300 deposit.

3. Credit/Debt
Borrowers complained of billing and fee disputes, mortgage-related fraud, predatory lending, illegal or abusive debt-collection tactics and questionable credit repair services.
Mortgage-related complaints were common in many states: In Florida, consumers were tricked out of thousands of dollars by loan modification and foreclosure scams.

4. Utilities
Consumers singled out service and billing disputes with a variety of providers, including phone, cable, satellite, Internet, electric and gas companies.
The report cited a Wisconsin investigation, which found 6,500 unauthorized cell phone charges for third-party services users never signed up for.

5. Retail Sales
Shoppers listed a range of complaints, including false or deceptive advertising, defective merchandise and problems with rebates, coupons and gift cards.
In Pennsylvania, hundreds of customers sought help after a dry cleaner closed with their belongings locked inside, according to the report.

6. Services
Consumers said they had fallen prey to misrepresentations and subpar and unlicensed work from a variety of service providers, like moving and transportation companies.
Connecticut scammers, for instance, targeted immigrants with phony legal services.

7. Home Solicitations
Problems with home solicitations moved up the list in 2012. Consumers griped about misrepresentations from door-to-door salespeople, telemarketers and mail solicitations, as well as violations of the "do not call" registry.
The report noted that door-to-door meat sellers in Maryland pushed consumers with high-pressure tactics and did not have proper licenses to sell food products.

8. Landlord/Tenant
When complaining about their landlords, renters reported unhealthy or unsafe housing conditions, deposit and rent disputes, illegal eviction tactics and a failure to make repairs.
The report noted a Los Angeles tenant who said her landlord was unresponsive to complaints about unworking toilets and pest issues.

9. Internet Sales
Shoppers griped of deceptive practices from online retailers as well as failed deliveries.
Some online shoppers fell prey to free trial offers that resulted in high charges, while others were duped by fraudulent magazine sales.

10. Household Goods
Consumers reported many issues related to household furniture and appliances, including misrepresentations about the goods and faulty repairs.
In Cape Cod, a woman lost hundreds of dollars worth of food after her refrigerator and freezer broke down multiple times mere months after purchase.